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Terms & Conditions

Terms & Conditions

Please find below the Terms & Conditions


Please read the following terms and conditions very carefully

as your use of service is subject to your acceptance of and

compliance with the following terms and conditions ("Terms").By

subscribing to or using any of our services you agree that you

have read, understood and are bound by the Terms, regardless of

how you subscribe to or use the services. If you do not want to

be bound by the Terms, you must not subscribe to or use our



      1.     www.crazyshopping.co website ("Website") is

an internet based content.

      2.     Use of the Website is offered to you conditioned

on acceptance without modification of all the terms, conditions

and notices contained in these Terms, as may be posted on the

Website from time to time. crazyshopping.co at its sole

discretion reserves the right not to accept a User from

registering on the Website without assigning any reason


 User Account, Password, and Security:

You will receive a password and account designation upon

completing the Website's registration process. You are

responsible for maintaining the confidentiality of the password

and account, and are fully responsible for all activities that

occur under your password or account. You agree to (a)

immediately notify crazyshopping.co of any unauthorized

use of your password or account or any other breach of

security, and (b) ensure that you exit from your account at the

end of each session. crazyshopping.co cannot and will not

be liable for any loss or damage arising from your failure to

comply with this Section 2.

 Services Offered:

crazyshopping.co provides a number of Internet-based

services through the Web Site (all such services, collectively,

the "Service"). One such service enables users to purchase

original merchandise such as clothing, footwear and accessories

from various fashion and lifestyle brands. (collectively,

"Products"). Upon placing an order, crazyshopping.co shall

ship the product to you and be entitled to its payment for the


 Privacy Policy:

The User hereby consents, expresses and agrees that he has read

and fully understands the Privacy Policy of

crazyshopping.co the Website. The user further consents

that the terms and contents of such Privacy Policy are

acceptable to him.

 Channel Subscription:

By providing your data, you agree to be communicated by us via

email and sms to facilitate your navigation of and shopping

from the website. We may communicate promotional offers

periodically and as and when required.

Limited User:

The User agrees and undertakes not to reverse engineer, modify,

copy, distribute, transmit, display, perform, reproduce,

publish, license, create derivative works from, transfer, or

sell any information or software obtained from the Website.

Limited reproduction and copying of the content of the Website

is permitted provided that crazyshopping's name is stated

as the source and prior written permission of

crazyshopping.co is sought. For the removal of doubt, it

is clarified that unlimited or wholesale reproduction, copying

of the content for commercial or non-commercial purposes and

unwarranted modification of data and information within the

content of the Website is not permitted.

User Conduct and Rules:

You agree and undertake to use the Website and the Service only

to post and upload messages and material that are proper. By

way of example, and not as a limitation, you agree and

undertake that when using a Service, you will not:

      1.     defame, abuse, harass, stalk, threaten or

otherwise violate the legal rights of others;

      2.     publish, post, upload, distribute or disseminate

any inappropriate, profane, defamatory, infringing, obscene,

indecent or unlawful topic,       name, material or


      3.     upload files that contain software or other

material protected by intellectual property laws unless you own

or control the rights thereto

            or have received all necessary consents;

      4.     upload or distribute files that contain viruses,

corrupted files, or any other similar software or programs that

may damage the operation of the Website or another's   


      5.     conduct or forward surveys, contests, pyramid

schemes or chain letters;

      6.     download any file posted by another user of a

Service that you know, or reasonably should know, cannot be

legally distributed in such manner;

      7.     falsify or delete any author attributions, legal

or other proper notices or proprietary designations or labels

of the origin or source of       software or other material

contained in a file that is uploaded;

      8.     violate any code of conduct or other guidelines,

which may be applicable for or to any particular Service;

      9.     violate any applicable laws or regulations for the

time being in force in or outside India;and

      10.  violate any of the terms and conditions of this

Agreement or any other terms and conditions for the use of the

Website contained       elsewhere herein.

      11.  exploit any of the services. We reserve the right to

deprive individual customers of our Cash on Delivery payment

option. Moreover, we might refuse any of our services,

terminate accounts, and/or cancel orders at our discretion,

including but not limited to, if we believe that customer

conduct violates     applicable law or is harmful to our


      12.  You shall not make any derogatory, defamatory,

abusive, inappropriate, profane or indecent statement/s and/or

comment/s about       crazyshopping.co, its associates and

partners on any property owned by crazyshopping.co.

 No Compensation Policy:

If the quality of any products, services, information, or other

material purchased or obtained by you through the Website did

not meet your expectations, no compensation will be given other

than the Return and refund or Exchange of the product.The

customer cannot request compensation for any reason,including

but not limited to: any variation in the finish or appearance

of the final product; any delay in delivery caused by

unforeseen circumstances; any special, incidental, indirect or

consequential damage of any kind caused by a product; missed

opportunities to avail certain discounts; any issue with our

Delivery partners or their personnel; any voucher which got

deactivated due to the end of expiry date; unavailability of

items which the customer tried to purchase etc. Unreasonable

and unlawful requests for compensation, over and above the

entitled refund, will be treated as loss to business cases.

crazyshopping holds the rights to cancel orders and block

accounts of such customers without any prior notice.

 User Warranty and Representation:

The user guarantees, warrants, and certifies that you are the

owner of the content which you submit or otherwise authorised

to use the content and that the content does not infringe upon

the property rights, intellectual property rights or other

rights of others. You further warrant that to your knowledge,

no action, suit, proceeding, or investigation has been

instituted or threatened relating to any content, including

trademark, trade name service mark, and copyright formerly or

currently used by you in connection with the Services rendered

by crazyshopping.co.

 Exactness Not Guaranteed:

crazyshopping.co hereby disclaims any guarantees of

exactness as to the finish and appearance of the final Product

as ordered by the user. The quality of any products, Services,

information, or other material purchased or obtained by you

through the Website may not meet your expectations.

 Links To Third Party Sites:

The Website may contain links to other websites ("Linked

Sites").The Linked Sites are not under the control of

crazyshopping.co or the Website and crazyshopping.co

is not responsible for the contents of any Linked Site,

including without limitation any link contained in a Linked

Site, or any changes or updates to a Linked Site.

crazyshopping.co is not responsible for any form of

transmission, whatsoever, received by you from any Linked Site.

crazyshopping.co is providing these links to you only as a

convenience, and the inclusion of any link does not imply

endorsement by crazyshopping.co or the Website of the

Linked Sites or any association with its operators or owners

including the legal heirs or assigns thereof. The users are

requested to verify the accuracy of all information on their

own before undertaking any reliance on such information.


Disclaimer Of Warranties/Limitation Of Liability:

crazyshopping.co has endeavoured to ensure that all the

information on the Website is correct, but

crazyshopping.co neither warrants nor makes any

representations regarding the quality, accuracy or completeness

of any data, information, product or Service. In no event shall

crazyshopping.co be liable for any direct, indirect,

punitive, incidental, special, consequential damages or any

other damages resulting from: (a) the use or the inability to

use the Services;(b) unauthorized access to or alteration of

the user's transmissions or data;(c) any other matter relating

to the services;including, without limitation, damages for loss

of use, data or profits, arising out of or in any way connected

with the use or performance of the Website or Service. Neither

shall crazyshopping.co be responsible for the delay or

inability to use the Website or related services, the provision

of or failure to provide Services, or for any information,

software, products, services and related graphics obtained

through the Website, or otherwise arising out of the use of the

website, whether based on contract, tort, negligence, strict

liability or otherwise. Further, crazyshopping.co shall

not be held responsible for non-availability of the Website

during periodic maintenance operations or any unplanned

suspension of access to the website that may occur due to

technical reasons or for any reason beyond

crazyshopping.co's control. The user understands and

agrees that any material and/or data downloaded or otherwise

obtained through the Website is done entirely at their own

discretion and risk and they will be solely responsible for any

damage to their computer systems or loss of data that results

from the download of such material and/or data.

The Users of Mobile Application of crazyshopping.co are

expected to update his/her said app on regular basis, so that

he/she can avail the latest services and is duly aware of any

change(s) in crazyshopping policy. In the event of failure

to update the crazyshopping Application, as and when

available, by the Customer, the Users understand and agrees

that crazyshopping shall not be liable in any manner



You agree to indemnify, defend and hold harmless

crazyshopping.co from and against any and all losses,

liabilities, claims, damages, costs and expenses (including

legal fees and disbursements in connection therewith and

interest chargeable thereon) asserted against or incurred by

crazyshopping.co that arise out of, result from, or may be

payable by virtue of, any breach or non-performance of any

representation, warranty, covenant or agreement made or

obligation to be performed by you pursuant to these Terms.


Prices for products are described on our Website and are

incorporated into these Terms by reference. All prices are in

Indian rupees. Prices, products and Services may change at

crazyshopping.co’s discretion.

In accordance with brand guidelines, prices might change when

the stocks are replenished.


Title and risk of loss for all products ordered by you shall

pass on to you upon crazyshopping.co's shipment to the

shipping carrier.


Reverse Pickup Process:

Self send process

In case of Return initiated and subsequently couriered the

product by the Customer himself/herself, if it is found that

the claimed shipment was not delivered to crazyshopping.co

or the shipment was empty, the onus shall be on the customer to

prove through presentation/submission of Proof of Delivery

(PoD) from the concerned logistic service provider to establish

his/her claim of return.crazyshopping.co will not be

liable for the products returned by mistake
In a scenario where a product not belonging to

crazyshopping is returned by mistake, crazyshopping is

not accountable for misplacement of the product and is not

responsible for its delivery back to the customer.



        1.   crazyshopping.co may suspend or terminate

your use of the Website or any Service if it believes, in its

sole and absolute discretion that

             you have breached any of the Terms.

        2.   If you or crazyshopping.co terminates your

use of the Website or any Service, crazyshopping.co may

delete any content or other materials

             relating to your use of the Service and

crazyshopping.co will have no liability to you or any

third party for doing so.

        3.   You shall be liable to pay for any Service or

product that you have already ordered till the time of

Termination by either party

             whatsoever. Further, you shall be entitled to your

royalty payments as per the User License Agreement that has or

is legally deemed

             accrued to you.

Governing Law:

These terms shall be governed by and constructed in accordance

with the laws of India without reference to conflict of laws

principles and disputes arising in relation hereto shall be

subject to the exclusive jurisdiction of the courts at New


Unauthorized Charges on your card

If you see charges on your credit/debit card for purchases made

on crazyshopping.co, but you never created an account or

signed up, please check with your family members or business

colleagues authorized to make purchases on your behalf, to

confirm that they haven't placed the order. If you're still

unable to recognize the charge, please report the unauthorized

purchase within 60 days of the transaction to enable

crazyshopping to begin an investigation.


Cancellation of Fraudulent/Loss to business Orders

To provide a safe and secure shopping experience, we regularly

monitor transactions for fraudulent activity. In the event of

detecting any suspicious activity, crazyshopping.co

reserves the right to cancel all past, pending and future

orders without any liability. crazyshopping.co also

reserves the right to refuse or cancel orders in scenarios like

inaccuracies in pricing of product on website and stock

unavailability. We may also require additional verifications or

information before accepting any order. We will contact you if

all or any portion of your order is cancelled or if additional

information is required to accept your order. If your order is

cancelled after your card has been charged, the said amount

will be reversed to your Card Account. Any promotional voucher

used for the cancelled orders may not be refunded.

The customer may be considered fraudulent if any of the

following scenarios are met:

       1.     Customer doesn't reply to the payment

verification mail sent by crazyshopping

       2.     Customer fails to produce adequate documents

during the payment details verification

       3.     Misuse of another customer's phone/email

       4.     Customer uses invalid email and phone no.

       5.     Overuse of a voucher code

       6.     Use of a special voucher not tagged to the email

ID used.

       7.     Customer returns the wrong product

       8.     Customer refuses to pay for an order

       9.     Customer is involved in the snatch and run for

any order

The customer may be considered loss to business if any of the

following scenarios are met:

       1.     Customer with a very high return rate

       2.     Invalid/Incomplete address cases

       3.     Repeated request for monetary compensation for

petty issues


Account for the customers falling in fraudulent or loss to

business category may be blocked. Any gift credits earned

through loyalty or referral program will be forfeited in such


 What we do about mispricings

Despite our best efforts, a small number of the many hundreds

of items in our catalogue are mispriced. However, we verify

prices as part of our dispatch procedures.

If an item's correct price is lower than our stated price, we

charge the lower amount and send you the item.

If a product's correct price is higher than our stated price,

we will cancel your order and notify you of that cancellation

Terms For Promotions/Contests/Offers/Campaigns

General Terms for Offers and Promotions


1. The 'Terms of Use' and the 'Privacy Policy' as contained on

the website, www.crazyshopping.co  are to be treated as

part and parcel of the present terms and conditions, to the

extent the same are not in contravention to them. The customer

is requested to read the 'Terms of Use' and the 'Privacy

Policy' along with these terms and conditions before

participating in this "SHOP and WIN CONTEST" which is in the

nature of a “scratch and win” contest. The terms 'User'/ 'You'

and other similar synonyms used herein is to be read for the

purposes of this scratch and win contest as 'customer.'

2. On receipt of this scratch card the customer becomes

eligible to avail the gift on completing the process as

mentioned in the contest terms and conditions

3. Only an Indian citizen who is 18 years of age shall be

entitled to participate in this scratch and win contest.

4. The scratch card code can be used only once for gift

redemption, against the parcel ordered and received by you.

Once the card is scratched and the embedded gift description is

clearly visible, the customer (you) need to send a scan copy on

Sales@crazyshopping.co. On receipt of the clearly visible

scan copy, the Promoter / Company shall dispatch the gift

within 3-4 working days to the customer.

5. In case the embedded image in the customers scratch card is

one out of the grand prize’s as mentioned on the promoter`s /

company website, the customer need to send a scan copy as per

process mentioned in point 4 above but the prize would not be

dispatched immediately in this case and shall be awarded to the

customer at the time of grand prize distribution. In these

cases, the scratch card is to be preserved by the customer till

the mega draw of SHOP AND WIN CONTEST is over.

6. In case exchange or replacement of the goods ordered is

claimed by the customer, then the original scratch card shall

no longer be valid and the fresh scratch card sent with the

exchanged/replaced good shall alone be valid.

7. The gifts cannot be replaced with any other product or cash.

The products you choose from our website are for personal use

only and not for any other commercial purpose/ re-sale.
8. The Term: The validity of the Contest shall be either till

15th August 2016 or till the time all 3 mega prize scratch

cards are received and claimed by customers.

9. In relation to the exchanged/replaced order, the customer

understand and agree that though crazyshopping shall

endeavor to deliver the replaced products along with the

scratch card, the Promoter / Company shall not be responsible

if the order (along with the new scratch card) does not reach

the address as provided by the customer by the cut-off date of

receiving the scratch cards for the mega draw.

10. The mega draw of SHOP AND WIN CONTEST shall be held on the

expiry of The Term at Delhi or the city of the first prize

Winner. The result shall be displayed on the Website of the

Promoter / Company.

11. The Promoter / Company , the operators of the Website,

reserves the right to terminate this offer or any part thereof

at any time without assigning any reason, if it is found that

the customer has in any manner violated the Terms of Use, the

Privacy Policy the present terms and conditions or for any

other reason.

12. This SHOP AND WIN CONTEST is for the benefit of the

customers and no extra value in whatsoever form is charged from

the customer for and on participation. Also please note that

Promoter / Company is not running OR promote any cash laundry /

lottery scheme, so please refrain yourself from making any

payment if Sales executive does any mis-commitment regarding

the same as crazyshopping.co won’t take any responsibility

for such transactions. Also the Promoter / Company does not

take any warranty and / or guarantee if the customer has shared

his/her confidential personal or financial details with any

employee of www.crazyshopping.co

13. Please note that in case it is found that your

participation and confirmation for the contest is any way

related to any oral or written commitment made by any of the

Promoter’s representative, telecallers or your discussion with

any person related to the Promoter, the Promoter / Company

shall have the right to and will initiate appropriate legal

action against you and the said representative / person

including but not limited to conspiracy and fraud against the

Promoter, without prejudice to the Promoter’s other legal


14. You ( customer / shopper ) understand, agree and confirm

they he / she have no right to defame the Promoter / Company

with respect to any issues and also agreed that in case of any

issue, dispute or disturbance he/she will communicate to the

representative/customer care of the Promoter. You surrender all

your rights given by the law of land to express about the

Promoter / Companyon any channel of communication in public.

You also agree that in case of defamation evidence or proof is

found against the blogger/shopper/customer , the penalty of Rs.

10 Lakhs will be levied or can be recovered by way of

defamation proceedings or any legal proceedings.

15. No inquiries shall be entertained by the Promoter / Company

regarding the winners list. In case you have any issue with

your order or contest participation you can cancel your order

within 2 days of your order date , post that no refunds /

cancellations shall be entertained. Cancellation charges are

20% of the Order Value

16. The Promoter / Company shall be at its sole discretion to

award the prize/s to the next eligible customer , in the event

the declared winner for that prize/s fails to arrive at the

venue on the stipulated date and time, as intimated by the

Promoter. This decision of the Promoter / Company cannot be

challenged by the original winner or any one on his/her behalf,

before any court/tribunal/forum/authority.

17. The winner shall be liable to pay all applicable

taxes/charges/levies/duties/excess on the gift won by him/her

and shall accept the delivery at his/her cost and expense.

18. A) All disputes, differences or issues of whatsoever in

nature between the Promoter / Company and Customer shall be

referred to the sole Arbitrator appointed by the Promoter /

Company as per the provisions of The Arbitration and

Conciliation Act, 1996
B) All disputes are subject to the exclusive jurisdiction of

competent courts and forums in New Delhi only.

19. The Promoter / Company shall not be responsible for postal

delays, transit losses or mutilation of the parcel.

20. For any further assistance, please call 8447345329 or email

us at Sales@crazyshopping.co.

21. Promoter / Company shall not be liable for any failure to

perform their obligation due to circumstances beyond the

control or in event of any Act of God or “force majeure”

circumstances including but not limited to fire, flood, labour

strikes and dispute, put by any Government and/or Statutory

Body and/or authority or any other reason.

22 All other previous communications of whatsoever in nature

prior to acceptance of this terms and conditions shall stand

superseded by acceptance to this terms and conditions.



It is the customer's responsibility to login earlier if they

want to avail better products or styles because

crazyshopping.co sales are "first come, first served". The

merchandise is not restocked once sold out. No information

regarding the presence of any Product in our stock will be

guaranteed and we will alert you only when an item is sold out.
The terms and conditions for such Contest shall be separately

available on the Site. In the event of any conflict between

these T&C and the terms and conditions pertaining to any

Contest, such terms and conditions shall prevail.

We as a merchant shall be under no liability whatsoever in

respect of any loss or damage arising directly or indirectly

out of the decline of authorization for any Transaction, on

Account of the Cardholder having exceeded the preset limit

mutually agreed by us with our acquiring bank from time to